Samsung Care+

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Protecting your Galaxy Life

Samsung Care+ with Theft and Loss

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The Ultimate Protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdown plus Theft and Loss coverage

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Unlimited Repairs

Breathe easy. You’re covered with unlimited repairs for drops, spills, and mechanical breakdowns, including $29 screen repairs at 700+ Samsung authorized locations nationwide.2, 3
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Theft and Loss Coverage

Replacing your lost or stolen device is a breeze, so you won’t miss a beat in your busy life.1, 4
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Same-Day Replacement and Set Up

Keep calm. We’ll replace your lost or stolen device as soon as the same day and help with setup.
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Knox Guard Security

Stay protected with Samsung Knox Guard including remote lock and wipe so your content remains private.
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24/7 Expert Support

Get immediate answers from a Samsung Care+ expert 24/7 via phone or online for device setup, content transfers, and connecting with other devices.
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Samsung Genuine Parts and Certified Technicians

Rest assured your device will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.

Samsung Care+ Theft and Loss Pricing

  • This service is not available in CA or DC
  • Price dependent on device manufacture suggested retail price
  • Eligible Devices: Phones, Tablets & Watches
  • Unlimited Repairs for Accidental Damage from Handling
  • Maximum of three (3) lost, stolen, and/or unrecoverable claims within any consecutive 12-month period.
  • See complete terms and conditions for more information

Powerful Protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdown

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Unlimited Repairs

Breathe easy. You’re covered with unlimited repairs for drops, spills, and mechanical breakdowns, including $29 screen repairs at 700+ Samsung authorized locations nationwide.2, 3
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Next Business Day Replacements

Don’t worry, we’ll replace your device as soon as the next business day and help set it up.
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24/7 Expert Support

Get immediate answers from a Samsung Care+ expert 24/7 via phone or online for device setup, content transfers, and connecting with other devices.
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Samsung Genuine Parts and Certified Technicians

Rest assured your device will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.

Samsung Care+ Pricing

  • Price dependent on device manufacture suggested retail price
  • Eligible Devices: Phones, Tablets, Watches, Buds & PCs
  • Unlimited Repairs for Accidental Damage from Handling
  • See complete terms and conditions for more information

Samsung Care+ Essentials

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Protection for your Galaxy life covers Mechanical Breakdown

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Convenient Mail-in Repair or Replacement

With convenient mail-in repair or replacement service, you’re back up and running in no time.
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24/7 Expert Support

Get immediate answers from a Samsung Care+ expert 24/7 via phone or online for device setup, and connecting with other devices.
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Samsung Genuine Parts and Certified Technicians

Rest assured your device will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.

Samsung Care+ Essentials Pricing

  • Price dependent on device manufacture suggested retail price
  • Eligible Devices: PCs & Buds
  • See complete terms and conditions for more information

Theft and Loss Insurance
(Only in NY)

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Available to New York customers only

Theft and Loss Insurance coverage only available to NY customers replaces your device if lost or stolen with a low deductible fee.
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Same Day Delivery and Set Up

Keep calm. We’ll replace your lost or stolen device as soon as the same day and help set it up.
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24/7 Expert Support

Get immediate answers from a Samsung Care+ expert 24/7 via phone or online for device setup, and connecting with other devices.

Theft and Loss Insurance (Only in NY) Pricing

  • Pricing dependent on device manufacture suggested retail price
  • Eligible Devices: Phones, Tablets & Watches
  • Maximum of three (3) lost, stolen, and/or unrecoverable claims within any consecutive 12-month period.
  • Maximum value of $2,500 per claim.
  • See complete terms and conditions for more information

Samsung Care+

Protection for your Galaxy Life

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Read our FAQs and enroll now

24/7 Expert support or start a claim

We’re always ready to help with everything from filing a claim to helping optimize your device to make your Galaxy life easier.

If enrolled in Care+ Theft & Loss or NY Insurance Only before 1/31/23 and your Theft or Loss occurred before 1/31/23

Start Claim

If enrolled in Care+ Theft & Loss after 1/31/23 or enrolled in Care+ or Care+ Essentials.

Start Claim

Payment options include either 1) monthly payments with continued coverage or 2) a one-time payment with coverage for 2 years with exception of NY. You agree to all the provisions of this Plan when you order and/or pay for it. By providing your electronic address to us or Samsung, you are authorizing us to communicate with you electronically.

 

1Samsung Care+ with Loss and Theft is a combination of insurance and service contract. The insurance plan is underwritten by Technology Insurance Company, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, and administered by Servify (US) Inc., 5608 17th Ave. NW, Seattle, WA 98107, a licensed agent of Technology Insurance Company. In California, the insurance plan is administered by Servify d/b/a Servify Device Insurance Solutions (License # 6006231). The company obligated under this service contract in the District of Columbia and all states, except Florida, is Northcoast Warranty Services, Inc., located at 800 Superior Ave E., 21st Floor, Cleveland, OH 44114. In Florida, the company obligated under this service contract is Technology Insurance Company (License No. 03605). This service contract is administered by Servify.

 

2Same-day screen repair may be available for eligible devices in select areas. Same-day repair option depends on claim approval time, parts availability, and technician availability. Cracked screen repairs are $29 per claim. Limitations and exclusions apply. Please see your terms and conditions for full coverage details.

 

3Unlimited Accidental Damage from Handling. Additional restrictions may apply. Repair eligibility is subject to change. Service fees may apply. Unlimited claims for mechanical failure. Please see plan terms and conditions for full coverage details.

 

4Deductible $99 - $199 applies based on your device. Claims may be fulfilled with new or refurbished product. If the same make and model is not available, a comparable model will be substituted. Please see terms and conditions for full coverage details.