Samsung Care+


Protect your device from life’s mishaps plus get 24/7 Expert support to make your digital life easier.

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Life happens but Samsung Care+ with Theft and Loss1 has you covered

Samsung Care+ with Theft and Loss gives you peace of mind. You’ll even stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day.

Same-day cracked screen repairs at 700+ authorized locations

No need to stress over a cracked screen2 with easy repair options from $29 - $249 based on device model.

Lost and Stolen coverage

If your device is lost or stolen, we’ll replace it as soon as the next business day. This coverage is provided by the insurance program.

Coverage for damage from drops or liquid spills

You get coverage for accidental damage3 from handling on day 1 including drops or liquid spills, and mechanical and electrical breakdowns after the manufacturer’s warranty expires.

Replacements as soon as next day

Enjoy peace of mind and get a replacement as soon as the next business day4.

24/7 Expert Support

Get answers in seconds by reaching out to a Samsung Care+ Expert anytime via phone or online to help with device setup, transferring content, and connecting to virtually any device.

Samsung genuine parts and certified technicians

Rest assured your device will be repaired by a Samsung certified technician using Samsung genuine parts.
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Samsung Care+ with Theft & Loss

Our most comprehensive plan. Protects in the event of damage, drops and spills, as well as lost or stolen devices.
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Samsung Care+

With Samsung Care+ get coverage for drops, spills and cracked screens. Plus, a dedicated support line
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Read our FAQs and Enroll Now

Read our frequently asked questions for more information.
Care+ with Theft and Loss or Insurance Only Coverage:

Learn more


If enrolled with Care+:


Prior to August 1, 2022:

Learn more


After August 1, 2022:

Learn more


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24/7 Expert support or to Start a Claim

We're always ready to help with everything from filing a claim to helping optimize your device to make your digital life easier.


If enrolled with Care+ Theft & Loss or Insurance Only:


Start Claim


If enrolled in Care+ Prior to 8/1/22:


Start Claim


If enrolled in Care+ after 8/1/22:


Start Claim  

1Samsung Care+ with Theft and Loss is a combination of insurance and service contract. The insurance is underwritten by Continental Casualty Company, a CNA company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC, a licensed agent of CNA (in Iowa, Lic. # 1001002300). In California, Asurion Protection Services Insurance Agency, LLC (CA Lic. #OD63161). The service contract is provided by Asurion Warranty Protection Services, LLC or one of its affiliates. Coverage terms may vary by state and eligibility may vary by device. All applicable taxes and surcharges extra. 2 The monthly charge for Samsung Care+ with Theft and Loss includes the cost of insurance provided in the program. Terms and conditions are subject to change and contain limitations and exclusions


2As-soon-as same-day screen repair may be available for eligible devices in select areas. Same-day repair option depends on claim approval time, parts availability, and technician availability. For Tier 4 device models, cracked screen repairs are $249 per claim. Limitations and exclusions apply. Please see your terms and conditions for full coverage details.


3Maximum of 3 accidental damage from handling claims per 12-month period. Additional restrictions apply. Please see your terms and conditions for full coverage details. For approved claims, a repair or replacement device will be provided at our discretion. Repair eligibility is subject to change. Service fees apply.

4Deductible or service fee of $99-$499 applies based on your device. Claims may be fulfilled with new or refurbished product. If the same make and model is not available, a comparable model will be. substituted. Color, features and accessory compatibility are not guaranteed. Limitations and exclusions apply. Please see your terms and conditions for full coverage details.