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COVID-19 notice

The health and safety of our employees, service providers and consumers is our first priority. Please review the below questions, answering No or Yes will be applied for all.

  • Do you, or does anyone else in your residence, currently have COVID-19?
  • Have you, or has anyone else in your residence, had close contact in the last 14 days with a confirmed case of COVID-19?
  • Are you, or is anyone else in your residence, currently awaiting the results of a test for COVID-19?
  • Have you, or has anyone else in your residence, had close contact in the last 14 days with a person who is currently awaiting the results of a test for COVID-19?
  • Are you, or is anyone else in your residence, currently experiencing symptoms of COVID-19? A list of symptoms associated with COVID-19 can be found at the following link to the U.S. Centers for Disease Control’s website.

It appears your product has been refurbished by an organization other than Samsung. We will be unable to provide repairs and suggest you contact the place of purchase
Your Service Details (Mail In)



Customer Contact
Mobile:
Email:
Product Information
Model Number:
Status
Warranty
Manufacture Warranty valid
through: Date not available
Service Request Number
Customer Unit Receive Date
Date not available
Expected repair date
Date not available
Ship Date
Date not available
Repair Completed Date
Date not available
Tracking Number (to Samsung)
Model Number:
Carrier Name
Tracking Number (from
Samsung)
Your Service Details (In Home)



Appoinment Date
Service Request Number
Product Information
N/A
Warranty
Warranty Unknown

COVID-19 notice

Due to the health concerns of our Service technicians, you will need to revisit after 14 days to request service. We apologize for any inconvenience.

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1This warranty extension applies to noncommercial use of your product only